2025 Service Rates and Billing Policy

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Peak Demand: April 1 - 30th  $135.00 1st hour (1 hour minimum includes travel*) $99.00 per hour when and if needed after the 1st hour. There is only a 1 hour minimum and the second hour is rounded to :15 minute intervals.

Parts are not included. Things such as broken heads, nozzles and pipes are additional. 

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Service call rates from May 1, 2025 onward: $120.00 1st hour (1 hour minimum includes travel*) $99.00 per hour when and if needed after the 1st hour. There is only a 1 hour minimum and the second hour is rounded to :15 minute intervals. Parts are not included. Things such as broken heads, nozzles and pipes are additional. 

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Backflow Testing: $85.00 if your device passes. If it fails, and repair work is required, please see hourly rates above and remember parts may be needed. Backflow certification involves ongoing State Training and Quality Control, documentation to Utilities and State. This service is not included with any visit and is charged seperately. 

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* Our primary market is Greater Knoxville. We may provide service outside of this market depending on capacity. If and when we go beyond Knoxville there may be additional travel charges:  Harriman, Rockwood, Sevierville, Oliver Springs, Wartburg and similar distanced locations. We do not offer service to Tellico Village. 

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We are no longer accepting paper checks through the United States Postal Service! In 2025 you can now pay your ticket online! You can pay with a credit card or simply use your bank account to make an e-check payment. You may present a paper check at the end of the service call visit or pay online. We have experienced multiple check thefts and "missing checks" in the last 15 months. Paying online is more secure than sending a check. A stolen check gives the thief your banks routing number, account number along with your name and address. If you need to pay with a paper check through the mail we will work with you to find a sprinkler company which offers this for you.  Consider that mailing that check also involves labor and trucks to deliver it. Then must be processed (which is done automatically when you pay online) and driven to the bank.  We will accept checks via FedEx and UPS when  provided tracking number.  

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Did you know more than 75% of service calls result in only a 1 hour charge!

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Will Irrigation Works bid my service job? Only if it is large, not for basic service calls. Our rates for service are hourly. We can give you a very good idea of how much your call will be based on the work you desire; this is non-binding however. To bid for all of our service work would result in double dispatching of trucks, increased operational costs and workloads, costs that must be passed on to the customer.

 

Will Irrigation Works bid my new project? Yes. New projects are quantifiable. Written binding proposals are submitted. We ask you to be present when we review your project for a new sprinkler system.