2026 Service Rates and Billing Policy

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Peak Demand Rates Apply: Wednesday April 1st - Thursday April 30th 2026. $130.00 for the 1st hour in fully stocked truck. ​

Please note 75% of our service calls are completed in one hour. Calls over one hour are $130.00 for the 1st hour then $99.00 each additional hour rounded to the quarter hour for simplicity. Parts are not included. You should expect things like nozzles inserts, sprinkler heads and PVC fittings when requesting service. We can happily give you an idea of the cost of items; but price fluctuations by vendors does not allow us to publish an ongoing list. 

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Service call rates from May 1, 2026 onward: $120.00 1st hour then $99.00 per hour when and if needed after the 1st hour. There is only a 1 hour minimum and the second hour is rounded to quarter hours for simplicity. Parts are not included. You should expect things like nozzles inserts, sprinkler heads and PVC fittings when requesting service. We can happily give you an idea of the cost of items; but price fluctuations by vendors does not allow us to publish an ongoing list

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Backflow Testing: $85.00 if your device passes. If it fails or if you are requesting a repair/re-test  thus if repair work is required, please see hourly rates above and remember parts may be needed. Backflow certification involves ongoing State Training and Quality Control, documentation to Utilities and State. Thus this service is not included with any visit, except packages, and is charged separately. 

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Winterization 2026:  The cost to winterize most irrigation systems is $130.00 Large systems over 13 stations are more expensive as are systems that pump from a river or a lake; these require extra steps. Systems outside of the Knoxville footprint may face travel charges.

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* Our primary market is Greater Knoxville. We may provide service outside of this market depending on capacity. If and when we go beyond Knoxville there may be additional travel charges:  Harriman, Rockwood, Sevierville, Oliver Springs, Wartburg and similar distanced locations. We do not offer service to Tellico Village, a 3 hour round trip.

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>>>We are no longer accepting paper checks through the United States Postal Service!<<<  It's 2026! you can easily pay your ticket online! You can pay online with a credit card or simply use your bank account to make an e-check payment. You may present a paper check at the end of the service call visit or pay online. We have experienced multiple check thefts and "missing checks" in the last 24 months. Paying online is more secure than sending a check. A stolen check gives the thief your banks routing number, account number along with your name and address. If you wish to pay with a paper check, simply present it at the end of your visit. If you must mail a check through the mail we will work with you to find a sprinkler company which offers this for you.  Consider that mailing that check also involves labor and trucks to deliver it, visits to a bank, then manually  must be processed (which is done automatically when you pay online.) We will accept checks via FedEx and UPS when  provided tracking number.  

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Did you know more than 75% of service calls result in only a 1 hour charge!

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Will Irrigation Works bid my service job? Only if it is large, not for basic service calls. Our rates for service are hourly. We can give you a very good idea of how much your service call will cost based on the work you desire; this is non-binding however. To bid for all of our service work would result in double dispatching of trucks, increased operational costs and workloads, costs that must be passed on to the customer.

 

Will Irrigation Works bid my new project? Yes. New projects are quantifiable. Written binding proposals are submitted. We ask you to be present when we review your project for a new sprinkler system.